We are committed to safeguarding your privacy and ensuring that your personal data is protected. You can expect us to handle your data with the utmost care, guaranteeing a high level of data security. Accordingly, we observe the legal provisions stipulated in the Swiss Federal Act on Data Protection (FADP), the Ordinance to the Federal Act on Data Protection, the Swiss Telecommunications Act (TCA) and any other applicable provisions relating to data protection, particularly the EU General Data Protection Regulation (GDPR), as a matter of course.
1.1 Name and address of the controller
The controller in the sense defined under data protection legislation is:
Phone: +41 43 311 72 00
Telefax: +41 43 311 72 01
1.2 Name and address of the data protection coordinator
The data protection coordinator on behalf of the controller is:
Mr Tomas Nezel
Phone: +41 43 311 72 00
2 Scope and purpose of the collection, processing and use of personal data
The GDPR defines personal data as data that is related to an identified or identifiable natural person. Online identifiers such as IP addresses are classed as personal data unless they are intentionally rendered anonymous.
We collect, process and use your personal data for the following purposes:
2.1 Visiting our website
When you visit our website, data is automatically sent to our website’s server via your device’s browser. This data is temporarily stored in a server log file. The following data is stored:
- IP address of the accessing computer
- Date and time of the access/retrieval
- Name and URL of the retrieved data and the content of the request (specific page)
- Website from which access was obtained (referrer URL)
- Browser used and, if applicable, your computer’s operating system, as well as the name of your Internet provider and the specified language variant
- Access status/HTTP status code
- Amount of data transferred in each case
- Most recently visited website
Legitimate interest is the basis for the temporary storing of your personal data and the log files. Legitimate interest is pursued:
- To enable the content of our website to be displayed correctly
- To provide law enforcement authorities with the information required in the event of an incident
- To continue to improve our range of products and services as well as our online presence
- To collect statistical data
This data is not stored together with other personal data and is deleted as soon as it is no longer required for the purpose for which it is collected.
2.2 Contacting us
Our website enables you to contact us via e-mail. In this case, the information you provide is processed for the purpose of handling your request.
Our legitimate interest in processing your request is the basis for the processing of your personal data. If contact is established as part of the fulfilment of a contract to which you are a contracting party or as part of pre-contractual measures, this forms an additional basis for the processing of your personal data.
Your personal data will be deleted as soon as you have communicated it to the data protection coordinator.
2.3 Trade fair visits
When you visit us at a trade fair, we will process your inventory data (for example, names, addresses and contact details).
The submission of an offer requested by you is the basis for the processing of your personal data.
2.4 In connection with interested parties, customers, suppliers and service providers
We process inventory data (for example, names, addresses and contact details) and contractual data (for example, services rendered, names of contacts, payment information) for the fulfilment of contractual and pre-contractual obligations.
The fulfilment of a contract to which you are a contracting party or the implementation of pre-contractual measures is the basis for the processing of your personal data.
If we store your personal data as part of a contractual relationship, this data will be stored for as long as the contractual relationship exists and for no longer than limitation periods in which we may bring a claim are valid, or legal or contractual retention obligations exist.
3 Transfer of personal data
We treat your personal data as strictly confidential and only pass it on when you have given your express consent, when we are legally obligated to pass on your data, or when we are obligated to do so in order to assert our rights, particularly in relation to claims arising from the contractual relationship. We also pass on your personal data to third parties when this is required within the scope of the use of the website or for the performance of any services requested by you, or if a processing relationship exists. Use of the transferred data by third parties is strictly limited to the named purposes.
We disclose your personal data to the following categories of recipients:
- Transport companies
4 Retention period
We only process and store your personal data for as long as is necessary for the fulfilment of our contractual and legal obligations, or otherwise for the purposes of the processing activities, as well as in accordance with the legal retention period. Wherever possible, your personal data is deleted or anonymised as soon as it is no longer required for the abovementioned purposes or, if applicable, the prescribed retention period has expired.
We will also delete your personal data if you send an e-mail requesting us to do so to firstname.lastname@example.org, provided that no legal or contractual retention obligations or other security obligations exist with regard to this data.
5.1 What are cookies?
Cookies are small text files or other storage technologies which are placed and stored on your device using your browser. When you call up a website, a cookie may be stored on your operating system. These cookies are used individually to process specific data relating to you, such as your browser data, location data or your IP address.
5.2 What type of cookies do we use?
We use functions of certain web analytics services to help us improve the functionality of our website and our online services, as well as to make our website more interesting for you. To this end, cookies from partner companies (“third-party cookies”) are also stored on your hard drive when you visit our website. Further information on the use of third-party cookies is provided under “Analysis tools” (see Figure 6).
Most Internet browsers automatically accept cookies. If you do not want this, you can set up your browser so that you are notified of cookies and can accept them on a case-by-case basis. Alternatively, you can block cookies in general or in specific cases. You can also set cookies to be automatically deleted when you close your browser. In addition, you can delete cookies which have already been stored at any time using your Internet browser or another software program.
The procedure for monitoring and deleting cookies may vary depending on the browser you use. More information can be found in your browser’s help menu.
The following links provide more information about this procedure for the most commonly used browsers:
- Explorer: https://support.microsoft.com/…
- Firefox: https://support.mozilla.org/en…
- Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
- Safari: https://support.apple.com/en-g…
- Opera: https://help.opera.com/en/late…
6 Analysis tools
6.1 Google Analytics
The information generated by the cookie about your use of our website (including your IP address) is transferred to a Google server in the USA, where it is then stored. Google is certified under the Privacy Shield Framework and thereby guarantees to uphold European data protection legislation (https://www.privacyshield.gov/… uses this information on our behalf to evaluate your use of our website, to compile reports on website activity and to provide us with other services related to the use of the website and the Internet. Google does not merge the IP address transferred from your browser within the scope of Google Analytics with other data.
We only use Google Analytics with active IP anonymisation. This means that Google truncates the user’s IP address in member states of the European Union as well as in other states which are party to the Agreement on the European Economic Area. The full IP address will only be transferred to a Google server in the USA and truncated there in exceptional cases.
You can prevent the data generated by the cookie relating to your use of the website (including your IP address) from being recorded by, transferred to and processed by Google by clicking the following link and downloading and installing the browser plug-in: https://tools.google.com/dlpage/gaoptout?hl=en-gb. This will activate an opt-out cookie which will prevent your data from being recorded when you visit this website in the future. Please note, however, that you may not be able to make full use of all the website features if this cookie is activated.
Further information on terms of service and data protection within the scope of Google Analytics is available at https://www.google.com/analyti… or https://policies.google.com/?hl=en-GB.
We do not use services of YouTube
8 Google Maps
We do not use services of Google Maps
9 Your rights
9.1 Right of access
You have the right to obtain confirmation from us as to whether or not we are processing your personal data and, if so, information about the nature of this data.
9.2 Right to rectification
You have the right to obtain the rectification of inaccurate personal data, as well as the right to have incomplete personal data in our system completed.
9.3 Right to erasure
You have the right to obtain the erasure of your personal data, for example, when the data is no longer necessary for the purposes for which it was collected or processed. However, if we are obligated or entitled to retain your personal data for the fulfilment of legal or contractual retention obligations, we can only restrict and/or block your personal data as far as we are required to do so.
9.4 Right to restriction of processing
You have the right to obtain from us restriction of processing of your personal data.
9.5 Right to data portability
Where applicable, you have the right to receive your personal data in a structured, commonly used and machine-readable format and the right to transmit this data to a third party.
9.6 Right to object
You have the right to object to processing of your personal data at any time in accordance with the applicable legal provisions.
9.7 Withdrawal of consent
You have the right to withdraw your consent to processing of your personal data at any time, with effect for the future.
9.8 Right to lodge a complaint
Where applicable, you have the right to lodge a complaint with a competent supervisory authority if you consider that the processing of your personal data infringes provisions on data protection.
10 Data security
We implement technical and organisational security measures to protect your personal data against tampering, loss, destruction or access by unauthorised persons, as well as to guarantee that your rights are protected and the applicable data protection provisions are observed.
The measures taken are intended to guarantee the confidentiality and integrity of your personal data, as well as the long-term availability and capacity of our systems and services when processing your personal data. They are also intended to ensure that your personal data can be restored and accessed again in a timely manner in the event of a physical or technical incident.
Encryption of your data is also included as part of our security measures. All personal data you enter online is transferred via an encrypted transmission path, meaning that this personal data cannot be viewed by unauthorised third parties at any time.
Our data processing activities and security measures are continuously improved in line with technological developments.
We also take internal data protection very seriously. Our employees and contracted service providers are obligated to maintain confidentiality and observe data protection provisions. In addition, access to your personal data by our employees and contracted service providers is granted only where strictly necessary.
11 Use of the website by minors
The website is intended for use by an adult audience. Minors, in particular children under the age of 16, are not permitted to share personal data with us or to register for a service without the approval or consent of their parents or legal guardians. Any such data we find to have been shared with us will be deleted. The child’s parents or legal representatives may contact us to request that the data be deleted or the services cancelled. In this case, we will require a copy of an official document proving that you are the child’s parent or legal guardian.
12 Links to other websites